Oregon Fire Service Office Administrators

"Sharing a Standard of Excellence"


President Julie Spor: I began my fire service career as an Ambulance Billing Clerk in February 2003 at Sisters-Camp Sherman Fire District. Being a fairly small department, I have had the opportunity over the years to add more and more duties, and now am involved in all aspects of Office Administration for the District.

I joined OFSOA almost immediately upon being hired at the District and attended training events whenever I could. I wanted to get more involved with OFSOA and began working on my Accreditation and also hosted my first workshop in 2012 with a great team of ladies from the membership. Completing the Accreditation was a big accomplishment for me and hosting a workshop was something I really enjoyed doing. I love that we have such a unique group with such a vast array of skills that we can call upon whenever we need help.

Past President Susan Shepard: I began working in the fire service in August of 2003 after 17 years of experience in the private industry. Little did I know how rewarding a career in the fire service was going to be. I work at Polk County Fire District No.1 in Independence, Oregon as the Office Administrator. My responsibilities include all aspects of finance, payroll, budget, HR, support to the Fire Chief and Staff, and I oversee all office administrative duties.

After attending my first OFSOA event I was so amazed at how much support I received. Being new to the fire service I cannot tell you how much that meant to me, and it still does today. OFSOA is definitely an organization that provides resources and training for any aspect of our many jobs in the fire service, for which I am very grateful.

I have served on the Board of Directors as Treasurer for approximately 2 ½ years, and it was truly an honor to serve as your President for 4 years. The support, teamwork, and encouragement of the OFSOA members are invaluable both professionally and personally. Our motto "Sharing a Standard of Excellence" says it all!

Vice President Ashley Naught: I began my fire service career in the Supply Department here at TVF&R as a Supply Customer Service Clerk. I was responsible for ordering a variety of items for the District, working with crews to order items for the stations, and acted as an instructor of sorts for our internal ordering process. I came from the private sector as a manager in retail, which makes me that much more appreciative to be involved in the fire service!

I was promoted to an Executive Assistant in 2015, supporting the Fire Chief and the Board of Directors, and a variety of projects. I love being involved in the fire service, and couldn’t ask for a more rewarding job. I heard about the OFSOA through my counterpart & good friend, Executive Assistant, Olivia Houck, and knew immediately I wanted to join and be involved! I am a new member, and I am amazed at the level and amount of resources offered. I couldn’t be more excited to serve as the new Vice President! I’m hoping I can put some of my photojournalism classes to work.

In my time away from the District, my husband and I enjoy traveling in our RV, camping, fishing, hunting, shooting trap, and I love to sew, scrapbook and be creative!

Secretary Dulcy Pierce: Coming Soon!

Treasurer Jamie Vohs: I started my career in the fire service in October of 2011 at Black Butte Ranch RFPD. While my time in the fire service has been somewhat limited, I have worked as a financial assistant in the private sector for many years. I graduated from Oregon State University in 2000, completing my bachelor's in Business Administration and minoring in Economics. Coming to Black Butte Ranch has allowed me to expand my knowledge base even more and has opened a new world of opportunity for learning the public sector.

As soon as I started with Black Butte Ranch RFPD, my good friend Julie Spor told me about OFSOA. I joined the organization immediately, as she told me it would be a great resource especially for someone new coming into the industry. April 2012, I got to be a part of my first workshop and that is where I saw what a special organization this is. I’m excited about being involved with such a great group of individuals and serving as your Treasurer.

Region 1 Representative Jennifer Fox: I began my career in the fire service in 2007. I had been working for the City of La Grande in the finance office and had the opportunity to increase my knowledge by transferring to the fire department, taking on new tasks. The move to the fire department was a choice I am really glad I made. I have learned a lot from those I work with directly in the station as well as those I have had the opportunity to network with over the years. My responsibilities include accounts payable, accounts receivable, payroll, ambulance billing prep, budgeting, providing support to our Fire Chief and staff as well as general office administration tasks.

I am very thankful for the support of my Fire Chief to allow me to join OFSOA in 2011. I only wonder why I did not join sooner. I look forward to the experience as a Region Representative. I am excited for the many years to come of training, more resources to pull from, and fellowship our organization has to offer as well as the growth it will provide me personally and professionally.

Region 2 Representative Lillee Rodriquez: Coming Soon!

Region 3 Representative Pam Weber: I'm the Executive Support Specialist and Administrative Assistant to the Fire Chief at Medford Fire-Rescue. I joined the department in 1997 and am responsible for the Fire Department budget, finance, and purchasing. Other duties include the Public Access Defibrillator Program, liaison with the Medford Rural Fire Protection District #2 Board, and field support for Incident Command Operations.

I am a graduate of Phoenix High School and San Francisco College of Mortuary Science. I spent several years as a funeral director and embalmer at Perl Funeral Home in Medford.

Along with my husband Ken, I keep busy raising two boys, Shawn, 18, and Tyler 15. I also enjoy volunteering with North Medford High School and the north soccer team. Our family attends Mountain Fellowship and enjoys traveling in our RV.

Region 4 Representative Melissa Goodwater: I joined the Molalla Fire District in 2005 as a volunteer in the front office doing ambulance billing. Since then, I have worn several hats including being a member of the Fire Rehab Team and an EMT. I worked my way into a part-time paid position as an office clerk and after a short time with Estacada Fire District, I ended up as the full-time Administrative Assistant managing the Molalla Fire District office.

I joined OFSOA in 2013 and have enjoyed all aspects of being a member. The education I have gained, not only working on my accreditation but attending conferences, networking, and now being involved in the Region 4 representation has proven to be a vital part of my role in the fire service. Not only are members of OFSOA working towards common goals, but there is also pride and love for what we do.

Region 5 Representative Nikki Osborn: Coming Soon!

Membership Chair Donna Fleischman: Coming soon!

Protocol Chair Rhonda Grant: I began working for the fire service in 1986. My responsibilities over the years have included accounts payable, accounts receivable, human resources including payroll and benefits administration, desktop publishing, budgeting, billing, reporting to State & Federal agencies, research, scheduling, event planning, and general administrative support.

I joined OFSOA in 1992 after a friend from a neighboring district told me about the organization. I was so thrilled with the training and what I was learning from networking with the other members that I wanted to be more involved to help keep the organization growing. I have served on the Board of Directors as a Region Representative, Treasurer, Conference Co-Chair, Vice President, and President and enjoyed every moment. The members of OFSOA are encouraging and inspiring and the training has been such a valuable resource that has helped me to grow personally and professionally. I know of no other organization that offers such pertinent and excellent training and encourages its members to succeed in all they do. OFSOA truly lives up to its motto of "Sharing a Standard of Excellence".

In my free time, I love to read, sew, walk, do crosswords and needlework, learn new software, and spend time with my husband, daughters, and their families.

Education Chair Sally Cravinho: I am fortunate to have worked in state government for over 19 years; 10 years at Oregon Lottery working with Oregon State Police in the Security Section providing assistance to the detectives in the background investigation process for potential retailers, vendors and employees. In the last nine years I have worked at the Office of State Fire Marshal, starting out in 2007 in the License & Permits unit as a Licensing Representative, then in 2010, I promoted to my current position as the Executive Assistant to the State Fire Marshal.

Prior to working for the state, I worked at US Bank for three years and then became a travel agent for six years in the Portland area and later in Salem. I enjoyed planning my clients’ travel around the world and getting to do some traveling myself. I remained in the travel business but transferred to the hotel side of it as the front desk manager for a hotel chain before becoming an Executive Assistant for GTECH, a worldwide corporation based out of Rhode Island, which manufactures on-line gaming machines. I managed the front office, handled all correspondence, accounts receivable/payable, HR, payroll, phones, office supplies and anything else that needed attention.

After attending my first OFSOA Conference in 2011, I was hooked. The experience was more than I ever imagined and I couldn’t have met a greater group of supportive women, who have become friends that I look forward to seeing at each workshop and conference, as well as gaining valuable knowledge from such diverse speakers. Being involved in this wonderful organization, I felt the need to get more involved and give back for all the support I’ve received over the past five years, and welcome new members, as I was welcomed. I look forward to serving as your Education Chair.

Communication Chair Melanie Bicket: